Last Updated: 04/06/2026
At Lucky111, we are committed to providing high-quality menstrual health products. Due to the personal hygiene nature of our products, we maintain a strict policy regarding returns and refunds.
No Returns
For health, safety, and hygiene reasons, all sales of Lucky111 Menstrual Cups are considered final.
We do not accept returns, exchanges, or cancellations once an order has been delivered.
Damaged or Incorrect Products
If you receive:
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A damaged product
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A defective product
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An incorrect item
Please contact our customer support team within 48 hours of delivery.
To help us resolve the issue quickly, please provide:
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Order number
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Photos of the product
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Photos of the packaging
After verification, we may provide a replacement product at our discretion.
Refunds
Refunds will only be considered in the following situations:
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Product received is damaged during shipping
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Wrong product delivered
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Order cannot be fulfilled by Lucky111
Approved refunds will be processed to the original payment method within 7–10 business days.
Contact Us
For any questions regarding your order, please contact:
Lucky111 Enterprises
📍 No. 25, Kachohalli Main Road, Shree Chakranagar, Bengaluru – 560091, Karnataka, India
📞 +91 97422 31346
📧 annapurna@thelucky111cuprising.com
🌐 www.thelucky111cuprising.com
By placing an order on our website, you acknowledge and agree to this Return & Refund Policy.